FAQ

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FAQ

General Question

Answers to Common Questions.

How does SPOT DIAGNOSIS’s AI skin cancer screening work?

Who We AUpload a photo of your mole or lesion via our app or website. Our clinically validated AI algorithms (trained on 20,000+ images) analyze it and provide a risk assessment within minutes. High-risk results are referred to board-certified dermatologists like Dr. Syed Mohammad Khizer for follow-up.

Is my data secure?

Absolutely. We comply with GDPR and use military-grade encryption to protect your medical data. Your information is never shared without explicit consent.

What makes your AI different from other skin cancer apps?

Our technology is developed in partnership with NHS-aligned dermatologists and refined through peer-reviewed research. Trials show 95% accuracy in early melanoma detection.

Where can I learn more about skin cancer prevention?

Visit our Resources Hub for free guides, webinars, and tips from Dr. Khizer.

Appointment Question

How do I book a dermatology consultation?

Online: Visit www.spotdiagnosis.co.uk/booking

Phone: Call +966 53 003 9395 (UK/Saudi Arabia)

Email: Support@spotdiagnosis.uk

What Kinds of Payment Do You Accept?

We accept credit/debit cards (Visa, Mastercard), bank transfers, and partner with select insurance providers.

What should I do before an AI screening?

Ensure good lighting when photographing the skin area.

Avoid makeup or lotions on the lesion.

For best results, consult our Screening Preparation Guide.

What’s your cancellation policy?

Notify us 48 hours before your appointment for a full refund. Late cancellations incur a £25 fee.

Consultation Question

What happens during a dermatology consultation?

Dr. Khizer reviews your AI screening results, performs a physical examination (in-person or via telehealth), and creates a personalized care plan. This may include biopsies, laser treatments, or referrals.

Are virtual consultations available?

Yes! We offer secure telehealth appointments for UK and international patients.

What if my AI result is low-risk but I’m still concerned?

We recommend annual screenings for all users. For urgent concerns, book a Priority Consultation.

Why Choose SPOT DIAGNOSIS?

✅ 95% Detection Accuracy ✅ NHS-Aligned & GDPR-Compliant
✅ 20+ Years of Dermatology Expertise

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